| 1. | All our products are made from 925 sterling silver of the finest handmade quality and contain a standard minimum of non-silver metals. |
| 2. | Our minimum order is 100 USD (excluding shipping cost). |
| 3. | All prices are in US Dollar and subject to change without any prior notice.
Should there be a change in any item, or in the total items of an order, we will advise customers in the confirmation letter. |
| 4. | We sell our products by grams and by pieces. The weight shown on this site is an approximation. |
| 5. | All the weights and measures for the silver beads seen in our site are approximate. The beads are all handmade. Because of the nature of the process, no two pieces are exactly alike and slight variations may occur. This means that the item you receive might vary slightly from the one shown on the catalogue, although we always try to produce every piece that is as close as possible to the original model shown on the catalogue. |
| 6. | Prices, codes, and specifications of products shown on the catalogue may be subject to change. Should there be any changes, customers will be promptly notified. |
| 7. | Terms of Payment: Payments are to be made via bank transfers (T/Ts). All charges from the bank transfers are to be paid by the customer. Furthermore, customers agree to take full responsibility for all import duties on the merchandise, if applicable, in the destination country. |
| 8. | Most orders are shipped out from balikusilverbeads.com within the next business day using Fed Ex. Then it takes 2-4 additional business days to reach you. If your order cannot be shipped, we will contact you immediately by email to inform you of the reason(s) for the delay. Prices of goods do not include shipping cost. Customers will be advised of shipping cost when we have received their orders. When your order has been shipped, you will receive an email notification with a confirmation of shipment and a tracking number. You can use this number to track your order at www.fedex.com. |
| 9. | Buyers are responsible for any customs charges. We are not responsible for any customs/ duty/tax and other related fees. Please check the customs regulations in your country for detailed information. |
| 10. | While we always keep a wide range of stock, we cannot guarantee that any specific item will be available at all times. Please understand that all our beads are handmade products; so, we may sometimes experience delays that leave us temporarily out of stock on certain items. |
| 11. | Usually, there is no import duty/taxes for the silver goods from Bali - Indonesia to USA, But if there is any import duty/tax for silver goods from Bali to USA, Customer is obligated to pay the duty and tax ( Duty/Tax should be paid by the recipient ). However, for other countries, import duty may be charged. Please check on your customs for more information regarding to this issue. |
| 12. | We just guarantee when customer receive the goods in damaged condition. If customer would like to return that goods customer should agree to pay the shipping cost (we would not pay the shipping cost when the goods returned) and we will send customer's goods with the same model/type. If customer are not satisfied with the quality customer might return the merchandise back to us within no longer than 7 days upon received. |
| 13. | We accept payment with credit cards and Card processing is served by 2co.com |
| 14. | Note:
The shipping rates as on the shipping cost information is for the gross weight which is including the packing . |
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